Privacy Policy

Your Privacy Matters at Crystal Valley LLC

At Crystal Valley LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (https://crystalvalley.shop/), make a purchase, or interact with us. Based in Sheridan, Wyoming, at 30 N Gould St Ste N, Sheridan, WY 82801, we serve customers across the United States and internationally, and we take our responsibility to protect your information seriously.

Information We Collect

We collect the following types of information:

  • Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping address, and payment information.

  • Browsing Data: We collect information about how you interact with our website, such as your IP address, browser type, and pages visited, using cookies and similar technologies.

  • Order Information: Details about your purchases, including products ordered, order dates, and payment methods.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your orders, promotions, or customer service inquiries.

  • Improve our website and product offerings based on user behavior and feedback.

  • Comply with legal obligations, such as tax reporting or fraud prevention.

How We Protect Your Information

We use industry-standard security measures, including SSL encryption and Stripe’s secure payment platform, to protect your data. We do not store your payment information on our servers, and we comply with PCI-DSS standards.

Sharing Your Information

We may share your information with:

  • Service Providers: Trusted third parties, such as shipping carriers and payment processors (e.g., Stripe), to fulfill your orders.

  • Legal Authorities: When required by law or to protect our rights and safety.

We do not sell or rent your personal information to third parties for marketing purposes.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Disable cookies through your browser settings (note that this may affect website functionality).

To exercise these rights, contact us at llccrystalvalley@gmail.com or +84359036910.

Cookies and Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have questions about our Privacy Policy, please contact us at llccrystalvalley@gmail.com or +84359036910. We’re here to address any concerns and ensure your trust in Crystal Valley LLC.