Terms and Conditions

Welcome to Crystal Valley LLC

These Terms and Conditions govern your use of the Crystal Valley LLC website (https://crystalvalley.shop/) and your purchase of our women’s fashion, men’s fashion, men’s hats, women’s hats, and handbags. By accessing our website or placing an order, you agree to be bound by these terms. Based in Sheridan, Wyoming, at 30 N Gould St Ste N, Sheridan, WY 82801, we are committed to providing a transparent and fair shopping experience for our customers in the United States and worldwide.

1. General Terms

By using our website, you agree to:

  • Use the site for lawful purposes only.

  • Provide accurate and up-to-date information when creating an account or placing an order.

  • Be responsible for maintaining the confidentiality of your account and password.

  • Accept responsibility for all activities that occur under your account.

2. Product Information

We strive to ensure that all product descriptions, images, and prices on https://crystalvalley.shop/ are accurate. However:

  • Product Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue items without notice.

  • Pricing: Prices are listed in USD and exclude taxes or shipping fees unless otherwise stated. We reserve the right to adjust prices at any time.

  • Errors: In the event of a pricing or product description error, we reserve the right to cancel or adjust orders. We will notify you and offer a refund or alternative solution.

3. Orders and Payment

When you place an order, you agree to:

  • Provide accurate payment and shipping information.

  • Pay for your order using one of our accepted payment methods (credit/debit cards, Apple Pay, or Google Pay via Stripe).

  • Acknowledge that all orders are subject to acceptance by Crystal Valley LLC. We may refuse or cancel an order for any reason, including product unavailability or suspected fraud.

4. Shipping and Delivery

We ship to customers across the United States and internationally. Please refer to our Shipping Policy for detailed information on shipping times, costs, and restrictions.

5. Returns and Refunds

Our return and refund policy is outlined in detail in our Refund and Return Policy. By placing an order, you agree to abide by the terms of that policy.

6. Intellectual Property

All content on https://crystalvalley.shop/, including images, text, logos, and designs, is the property of Crystal Valley LLC or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Crystal Valley LLC is not liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or products.

  • Delays or issues caused by third parties, such as shipping carriers or payment processors.

  • Errors in product descriptions or pricing, though we will make every effort to correct them promptly.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Wyoming, United States. Any disputes arising from your use of our website or products will be resolved in the state or federal courts of Wyoming.

9. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at llccrystalvalley@gmail.com or +84359036910. We’re here to assist you.

By shopping with Crystal Valley LLC, you’re choosing a brand that values quality, creativity, and customer satisfaction. Thank you for trusting us with your fashion needs.